Security Analyst I


  • Answer incoming phone calls and move them into the service process
  • Triage security requests and events, working SOC I requests as available and assigning others to the appropriate service level
  • Complete tasks assigned to SOC I analysts as detailed in 5iron runbooks
  • Review all incoming security request to ensure no requests are left without a response
  • Develop a working knowledge of all tools managed by 5iron
  • Escalate security requests, issues, alerts to SOC II analysts as detailed in 5iron runbooks
  • Develop security skillset based on business requirements and personal ability through continuing education and certification training
  • Generate required client reporting as directed by the SOC Manager
  • Complete projects and tasks as assigned
  • Reports to SOC Manager


  • 2-3+ years network security / IT networking
  • Have experience working with security software tools


  • All candidates will be required to take an extensive background screen, credit screen, and drug screen prior to employment
  • This is an on-site position in the 5iron SOC in Franklin, TN